Resume
If you’re looking for someone with a more traditional background, I’m not the right fit. I am happy to admit that I don’t easily fit into any mold. I question everything and love to push on traditionally held beliefs. I thrive on finding those non-intuitive insights that allow a product to zig while everyone else is zagging and then turning those insights into great designs that are both viable and delightful.
Experience
VP Director, Experience Strategy (2018-Present)
Digitas/GroupeConnect Boston, MA
I lead cross-functional teams and provide strategic guidance and leadership on customer experience and product design efforts. This includes agile implementation of lean innovation combining quantitative and qualitative research with best-in-class design principles to create user-centric solutions.
Associate Experience Director & Strategist (2014-2018)
Crispin Porter Bogusky Boulder, CO
I directed experience design efforts and provided strategic guidance across all of CP+B’s North American offices. I implemented a strategic approach to agile experience design combining real-time user research and analytics to create solutions that were both viable and desirable.
Lead User Experience Strategist (2010-2014)
Deep Focus New York, NY
I led all interaction design and user experience efforts on integrated engagement tactics for clients including Nestlé, Pernod Ricard, Microsoft, Samsung, Nintendo, MOMA, AMC, Harpo Productions, and Purina.
Director of Marketing & Communications (2007-2010)
CInpathogen Shanghai, China
Ran marketing & communications and helped develop new product offerings for the primary leukemia/MDS diagnostic lab for the entire Yangtze River Delta.
Senior Interaction Designer (2007-2010)
LBi/IconNicholson New York, NY
I worked collaboratively with designers and interface engineers to guide the user experience strategy and develop user-centered solutions.
Education
M.S. Strategic Communications
Columbia University
B.S. Journalism
University of Colorado
B.A. Film Studies
University of Colorado
Awards
Emmy® Award (2012)
The Long Khan
Cannes Lion (2018)
PayPal Local Selects - Silver
Cannes Lion (2016)
Captain Obvious Runs For President - Bronze
Webby Award (2011)
MOMA Ab Ex NY Tablet App
Work